For the sixth time in as many studies conducted, Edward Jones financial advisers rate the firm “highest in employee adviser satisfaction among financial investment firms,” according to a newly released study by J.D. Power and Associates.
The J.D. Power and Associates 2014 Financial Adviser Satisfaction Study ranked 11 financial services firms.
Edward Jones financial advisers gave the highest satisfaction ratings in all of the study categories, with a score of 904 out of 1,000. The industry average is 721.
Financial advisers also scored the firm’s operational, technical and client-facing support extremely high.
“Although this survey measured quantifiable key drivers of satisfaction, such as compensation, communication and technology, I’m convinced that at Edward Jones, the intangibles are equally important,” said Edward Jones Managing Partner Jim Weddle. “Our gratification comes from knowing we make a significant difference to our clients and our communities.”
Edward Jones financial advisers reported confidence in the firm’s mission, values and vision to grow the firm by serving more clients. The company also ranked highest in the 2007, 2010, 2012 and 2013 studies and tied for the highest ranking in 2008. The study was not conducted in 2009 or 2011.
Michael Clark , Manny Provedor, Carolyn Stiver, Nicole Davis and Matt Uno are financial advisers in Davis.