Friday, August 29, 2014
YOLO COUNTY NEWS
99 CENTS

Customer service praised

By
From page A6 | November 23, 2012 |

The following is a copy of a letter to Doug Malinoff, president of University Honda:

Recently, I took my Honda Odyssey into your dealership for major servicing. On picking it up the following late afternoon, I found that after being washed, the windshield had a 2-foot-long crack across its lower third.

To cut a long story short, within a few days, Affordable Auto Glass of Dixon came to my door and about 40 minutes later I had a brand-new windshield in place!

How the crack in my windshield happened I don’t know, but what I do know is this: What I feared would be a big hassle and heartache turned out to be solved in a most courteous and professional way. Tom Edwards your service writer, was most helpful to me.

So I’d like to thank you for having a wonderful organization. I assure you that I really appreciate the excellent treatment I received as a customer at University Honda in Davis.

Brian Johnson

Davis

Comments

comments

Letters to the Editor

  • Recent Posts

  • Enter your email address to subscribe to this newspaper and receive notifications of new articles by email.

  • .

    News

    Davis Innovation Center team fields questions

    By Dave Ryan | From Page: A1 | Gallery

     
    Saving Putah Creek: a quiet concert at sunset

    By Elizabeth Case | From Page: A1 | Gallery

    Mr. Dolcini goes to Washington

    By Tanya Perez | From Page: A1 | Gallery

     
    Winton to be feted for her many years of community work

    By Bruce Gallaudet | From Page: A1 | Gallery

    Researchers solve mystery of Death Valley’s moving rocks

    By The Associated Press | From Page: A2 | Gallery

     
    California extends review of $25B delta plan

    By The Associated Press | From Page: A2

     
    Assembly approves statewide ban on plastic bags

    By The Associated Press | From Page: A2

    Equestrian eventing competition slated

    By Enterprise staff | From Page: A3

     
    Dinner, auction benefit Yolo County CASA

    By Enterprise staff | From Page: A3

    Forum explores local mental health services

    By Enterprise staff | From Page: A3

     
    Solar-cooking workshop set at Food Co-op

    By Enterprise staff | From Page: A3

    Celebrate the Senior Center at Sept. 9 luncheon

    By Enterprise staff | From Page: A3

     
    Need a new best friend?

    By Enterprise staff | From Page: A3 | Gallery

    Kids can sign up for a library card and get a free book

    By Special to The Enterprise | From Page: A4

     
    Explorit Science Center: Volunteers supercharge summer camp

    By Lisa Justice | From Page: A4 | Gallery

    Tee off for Davis’ continued prosperity

    By Lily Holmes | From Page: A4

     
     
    Bodega Marine Laboratory hosts open house

    By Special to The Enterprise | From Page: A5 | Gallery

    Local group charts a year’s worth of beauty in flowers

    By Enterprise staff | From Page: A5

     
    Free blood pressure screenings offered

    By Enterprise staff | From Page: A5

    Name Droppers: UCD honors two of its own

    By Enterprise staff | From Page: A6

     
    Books, conversation and poetry at Logos

    By Enterprise staff | From Page: A7

     
    .

    Forum

    Let’s sell the MRAP on eBay

    By Letters to the Editor | From Page: C2

     
    Seeing both sides of ‘tank’

    By Letters to the Editor | From Page: C2

    What if we need MRAP?

    By Letters to the Editor | From Page: C2

     
    How could tank be helpful?

    By Letters to the Editor | From Page: C2

     
    Tom Meyer cartoon

    By Debbie Davis | From Page: C2

    Don’t sentence our police to death

    By Special to The Enterprise | From Page: C2, 1 Comment

     
    Will Davis see river water?

    By Letters to the Editor | From Page: C2

    Travel buddy is getting too fat

    By Creators Syndicate | From Page: B5

     
    .

    Sports

    UCD-Stanford: the clock is down to counting the minutes

    By Bruce Gallaudet | From Page: B1

     
    Forget the score; focus on the energy brought by Aggies

    By Bruce Gallaudet | From Page: B1

    Returning seniors, new faces lead promising DHS links squad

    By Evan Ream | From Page: B1 | Gallery

     
    Devil golfers return from Scotland with smiles on their faces

    By Evan Ream | From Page: B1 | Gallery

    Devils scrimmage with Sac

    By Wayne Tilcock | From Page: B1 | Gallery

     
    Sports briefs: DHS girls fall by the slimmest of net margins

    By Enterprise staff | From Page: B6 | Gallery

    Wire briefs: Aces cruise past Cats at Raley

    By Wire and staff reports | From Page: B6

     
    .

    Features

    .

    Arts

    ‘The November Man’: Who can be trusted?

    By Derrick Bang | From Page: A9 | Gallery

     
    B Street’s ‘The Ladies Foursome’ is aces

    By Bev Sykes | From Page: A9 | Gallery

    .

    Business

    Technology makes a great car better

    By Ali Arsham | From Page: C1 | Gallery

     
    .

    Obituaries

    Margarita Elizondo

    By Special to The Enterprise | From Page: A4

     
    Elaine Dracia Greenberg

    By Special to The Enterprise | From Page: A4

    .

    Comics