Recently, Sutter Davis Hospital was awarded the 2013 Malcolm Baldrige National Quality Award in the health care category. While this honor will be added to the hospital’s long list of accomplishments, receiving the Baldrige award deserves special attention as it is the highest level of national recognition for performance excellence that a U.S. organization can receive.
Sutter Davis has continually demonstrated sustained high levels of performance in many health care and patient-focused process results, including its Birthing Center, patient satisfaction and engagement, and reduced rates of surgical complications. These superior organizational metrics extend to the hospital’s fiscal health, as well, which in turn lead to greater affordability for their patients.
The Baldrige Award also recognizes that a great team — from the senior leadership and medical staff to all those who support the hospital’s mission of serving our community — contribute to a positive patient experience and the culture of caring built over time at Sutter Davis Hospital. These have led not only to solid clinical quality ratings and outcomes, but to the hospital’s strong position as a great place to work and practice medicine.
Sutter Davis demonstrates every day, through its partnerships with CommuniCare Health Centers, the Yolo Children’s Alliance Health Initiative, the Davis Farmers Market, and others, that its commitment to our community goes hand in hand with its commitment to organizational excellence.
As we labor to make health care delivery “work” in our nation, it’s nice to know that we have such an outstanding hospital in our own back yard. Congratulations to Janet Wagner and all of her colleagues at Sutter Davis Hospital for leading the way on health care excellence!