Sutter Davis Hospital is among four health care providers in the state to receive the top honor from the California Awards for Performance Excellence, or CAPE, the hospital announced Friday.
Sutter Davis, at 2000 Sutter Place, has won a long string of performance awards in recent years. In the past year, recognition included:
* Two certificates of excellence from the California Hospital Assessment and Reporting Task Force;
* Being named a “Best Place to Work in the United States” by Modern Healthcare magazine;
* Receiving the Best Place to Practice Award by Press Ganey Associates Inc. for physician satisfaction; and
* Receiving the 2010 Excellence in Patient Care from Studer Group.
The latest award recognizes the hospital’s performance in seven key business areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; workforce focus; process management; and results.
“We are humbled to know that the work we do each day to ensure all of our patients receive quality care is recognized nationally,” Sutter Davis CEO Janet Wagner said.
Sutter Davis volunteers, support staff, allied health professionals, physicians and local elected officials gathered at the hospital Friday afternoon to celebrate.
“The commitment of Sutter Davis Hospital to the principles and core elements of the Baldridge criteria is truly inspiring,” said Brent Duggleby, chairman of the CAPE Council. “Each organization that participates in the process gains, and Sutter Davis Hospital is an exceptional example of excellence.”
Other California hospitals that received the gold-level award are Feather River Hospital in Paradise, Good Samaritan Hospital in Los Angeles and Tahoe Forest Health System in Truckee. Hospitals that received silver or bronze awards are based in Hanford, San Diego, Palo Alto and Los Angeles.