If you search PDQ on the Davis Wiki website, one thing becomes perfectly clear: Customers love owners Lynn and Laura Christensen.
“Mr. Lynn Christensen and Mrs. Laura Christensen, the owners, are among the nicest people I’ve ever met,” said one commenter.
Added another: “Outstanding customer service for years … Very professional, friendly, honest almost to a fault (if they think you can ship something more cheaply via the post office, they tell you).”
The Christensens have had ample time to build up that goodwill, given that PDQ has been in business for some 30 years.
Located at 216 F St. downtown, PDQ boasts a quiet exterior that belies the activity inside, where friendliness and humor and good old-fashioned customer service keep drawing Davisites back for everything from packaging and shipping to fingerprinting and notary services.
Fingerprinting is offered for law school students, child care providers, the insurance industry, banking, notaries, nurses, teachers and anyone else needing California Department of Justice or FBI clearance.
When it comes to packaging and shipping, there is rarely an item that PDQ turns away. Regardless of what customers bring in, PDQ will find a way to send it. The shop is fully stocked with more than 100 boxes and mailers of all shapes and sizes.
The Christensens’ children — Gary, Katie and Landon — have served as everything from “packing man” to manager over the years, making this popular business truly a family affair.